Support
We all have times when something does not make sense or a brain freeze prevents us from remembering something. When that happens, we offer several ways to help you.
Feel free to contact us anytime by email. The address is: robin@rmimaging.com
Telephone
The tried and true telephone is always available for tech support. You may call at any time from 0800-1700 PDT, if we are unavailable, please leave a voicemail message with a call back number. Once our tech support person is available your call will be returned. The telephone number is: 925-519-4122, US Pacific Time.
Frequently Asked Questions (FAQ)
Manuals
Yes, we know that everyone hates looking things up in the manual, but they are there to give you guidance, especially during those 3 AM work sessions when no one here is answering the phone or email. In case you have misplaced yours, here are links to the product manuals.
Tutorials
A series of tutorials is available for step by step operation of SpectraShop. You can find the tutorials here.
Updated 25.9.2025